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Going critical!
It’s just out, and despite its few pages and quite large download size (>1Mb) I haven’t read the final version yet. Yes its: “insight: understanding your citizens, customers and communities” – the...
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Get Carter
At the moment I’m never quite sure whose job (in government) it is to analyse who uses different channels and why, but at least Ofcom cover the digital one. The latest report (20 March 2009), of 58...
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Government productivity
An interesting piece from the London School of Economics & Political Science (LSE) Public Policy Group entitled “Why Does Government Productivity Fail to Grow? New public Management and UK social...
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Understanding social media
Thanks to an eminently useful blog post on the London School of Economics (LSE) web site entitled ‘Social media is inherently a system of peer evaluation and is changing the way scholars disseminate...
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